the Applebee’s nonsense continues. read Part 1 here.
I’ve never had a really bad experience at an Applebee’s before, not at home in Atlanta or when I lived in Decatur for about a year. I did not take the situation well.
My sister gave me the look with her lips pursed, having seen everything I did while my mom remained oblivious. I said out loud, ”Oh hell naw… Let’s go. Let’s get out here.”
We went next door to Marie Calender’s to eat and I was pissed though I tried not to let it ruin my meal.
Seeing that I in particular was in a bad mood, I think the staff at Marie Calender’s was trying to be sensitive to us. We explained to my mom what she missed while we were all sitting there, waiting to be acknowledged over in the Applebee’s and she agreed with me that we stood go back and fill out a comment card or demand to talk to the manager.
The food at Marie Calender’s was okay-tasty. After spending a totally exorbitant amount on it, I wasn’t thrilled.
We went back next door to the Applebee’s and asked to see the manager.
He came out and we talked to him about what happened, white and/or Latino guy. The first thing he was quick to say was that “We’re not sure it was racism but you all were certainly neglected and that’s money taken away from us that you had to go next door”. He knew the restaurant hadn’t been crowded at all when we came in and spoke in a pretty audible voice.
He took down my name and the phone number to our apartment. Later, the manager called and said he’d looked at the video tape footage of the incident. I spoke with him and felt a little uncomfortable, having forgotten or never thought about the cameras in this restaurant.
The manager came to conclusion that it wasn’t racism or discrimination but we were neglected; he offered to send us something in the mail to compensate us and “bring us back” into the fold with Applebee’s.
We ain’t got nothing in mail yet.
Welcome to Fresno.
Tawanya
My family and I have been in this SAME position (twice) at Applebees here in Arizona. The first time we went we had the whole family (extended relatives), we called ahead so that they knew how many people were coming. When we got there we all waited for about an hour and a half. There were people who had a bigger party than us, but got served before we did. Of course my family raised hell right there. We ended up going somewhere else and it was fun. The second time it was just my mother and I and we had the same issue. We complained and was given money coupons or whatever you call them, but we nevered used them. I personally hate Applebees anyway, they don’t have good food to me. I rather have Chilis or Claim Jumpers.
Tawanya
I meant never not nevered.
Ms. Queenly
No problem ^_^ I understand
Ms. Queenly
Its a mess how they do stuff like this. I don’t really feel like having too much to with Applebee’s either anymore. Even if they send those coupons or cards or whatever, I don’t see myself going back in there, truth be told.
sam
Yeah, it was not racism, you black folks were just ignored, that is all. Sorry, “neglected”.
conniewalden
Interesting blog. You have a lot of talent. Connie
http://7thandvine.wordpress.com/
jan
I try not eat at Applebee’s. My last meal (after several within a two month time period) featured limp, soggy vegetables and random seasoning. I would be even more perturbed if I were neglected by the staff.
Oh, I forgot my mother has a gift card from there! She invited me to go last week!!
THE HORROR! (read with resounding echo)
jan
I meant try NOT to eat . . . ugh! proof-reading
Ms. Queenly
I gotcha. I usually don’t edit posts, just so you know and I apologize if it bothered you. Sometimes I wonder if commenters want me to and I may or may not do so.
I’m a lazy proof-reader personally….
But, yes, no more Applebee’s for me!